QUALITY POLICY
Leading Enterprise
MEDAS Electricity Distribution Corporation is a company that is aware of its responsibilities against its customers and adopts the principle of being a leader company in its sector with its quality service..
Customer Satisfaction
MEDAS Electricity Distribution Corporation is a company that is aware of its responsibilities against its customers and adopts the principle of being a leader company in its sector with its quality service.
Zero Fault Zero Accident
Perfect discharge of the responsibilities against our customers and environment by accepting "ZERO FAULT, ZERO ACCIDENT" principle with our personnel.
Total Quality
To make our organization culture suitable with total quality management and management philosophies, providing our company's applications on health, security and environment to exceed the requirements on legal regulations.
Common Mind
Providing a continuous development on our processes and system by ensuring our personnel contribution with our high quality service.
Environmental Approach
With the conscious that the environment is the most important heritage to leave to next generations; providing a quality service that is united with environment and urban life and an environmentalist approach.
Learning Organization
Constantly improving our knowledge level by putting emphasize on education and Re&De activities with our learning organization concept and providing inter-company information flow and coordination effectively.
Continuous Contact
To be in a continuous communication and cooperation with all private/public enterprises, universities and nongovernmental organizations in order to actualize our quality targets and providing better service to our customers.
Beyond expectations
To meet the customers' expectations regarding their demands and complaints at the best quality within the shortest time and going beyond their expectations.
On-site Service
Providing "On site service" to our customers.